Privacy Policy

This Privacy Policy describes how Recicli collects, uses, and protects users’ personal information when accessing and using our website (www.recicli.com.br) and when contacting us through the communication channels provided. We are committed to the best practices under the General Data Protection Law (LGPD) and other applicable privacy protection legislation, aiming to safeguard your personal data privacy.

1. Information We Collect

1.1 Personal Identification Information: We may collect personal information, such as name, email address, phone number, and other identifying information when you contact us or fill out forms on our website.

1.2 Payment Information: For service contracts and payments, we may collect financial information, such as billing data and details necessary to process transactions.

1.3 Usage Information: We may collect information on how you use our website, including pages visited, time spent on each page, links clicked, and other actions taken during your browsing.

1.4 Device Information: We may collect data about the device used to access our website, such as IP address, browser type, operating system, and other similar technical information.

 

2. Use of Information

2.1 Service Provision: We use the information collected to provide our services, respond to inquiries, provide support, and enhance the user experience on our website.
 
2.2 Communications: We may use your contact information to send service-related communications, such as updates, newsletters, and promotional information. You may opt out of receiving these communications at any time by following the unsubscribe instructions in each message.
 
2.3 Payment Processing: When making payments for our services, we use the financial information provided to process transactions and fulfill our contractual obligations.
 
2.4 Website Improvement: Usage and device information are used for data analysis, performance optimization, and functionality enhancements on the website.
 

3. Sharing of Information

3.1 Trusted Third Parties: We may share your personal information with suppliers, business partners, and trusted service providers acting on our behalf to deliver requested services or assist in our business activities. These third parties are required to protect your information and use it solely for the specified purposes.
 
3.2 Compliance with the Law: We may share your personal information when necessary to comply with legal obligations, respond to legal processes, enforce our terms of use, or protect our rights, property, and safety, as well as the rights, property, and safety of others.
 

4. Cookies and Similar Technologies

4.1 Cookies: Our website uses cookies and other tracking technologies to enhance the user experience, personalize content, analyze trends, and manage the website. By using our site, you agree to our use of cookies, as per our Cookies Policy.
 
4.2 Browser Settings: Most browsers allow you to refuse or delete cookies. However, some website functionalities may be affected by doing so.
 

5. Information Security

5.1 Security Measures: We implement appropriate security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
 
5.2 Data Storage: The personal information collected will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
 

6. Your Rights

6.1 Data Subject Rights: You have the right to access, correct, update, or delete your personal information, as well as the right to object to the processing of your personal information for legitimate reasons. To exercise these rights, please contact us through the communication channels provided on the website.
 

Contact Us

For any questions or requests regarding this Privacy Policy, please contact us through the website or other means provided by Recicli.